we make every effort and take pride to insure that your package arrives
in good condition, we realize that there are times when you may need
to return merchandise.
All products may be returned or exchanged within 14 days from the date
receiving the item following the return procedure below.
The buyer is responsible for the shipping and related handling, brokerage
charges for the return; S&H for the original shipment will not be refunded;
10% of the final price will be charged for repacking.
order to return merchandise for exchange or refund,you must receive
Return Merchandise Authorization Number ( RMA ) prior to returning the
to our warehouse. Shipments received by our warehouse may
be refused if not accompanied by a valid RMA number.
1. E-mail us at firstname.lastname@example.org
to receive your RMA number.
2. For exchange of undamaged merchandise, LED sign must be in original
and must contain all original packaging material.
3. Enclose a written note explaining the reason for return. Don't forget
include your name, address and telephone number.
4. Package the merchandise securely for shipment.
5. Ship the merchandise (prepaid) to our warehouse. C.O.D. Shipments
not be accepted .
6. Upon verification of your return, your account will be credited
less shipping, handling charges and restocking fee) or replacement merchandise
will be sent to you.