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Return / Exchange

Returns Policy

While we make every effort and take pride to insure that your package arrives in good condition, we realize that there are times when you may need to return merchandise. All products may be returned or exchanged within 14 days from the date receiving the item following the return procedure below.

The buyer is responsible for the shipping and related handling, brokerage charges for the return; S&H for the original shipment will not be refunded; 10% of the final price will be charged for repacking.
In order to return merchandise for exchange or refund,you must receive a Return Merchandise Authorization Number ( RMA ) prior to returning the merchandise to our warehouse. Shipments received by our warehouse may be refused if not accompanied by a valid RMA number.

Return Procedure
1. E-mail us at support@digitechsigns.com to receive your RMA number.

2. For exchange of undamaged merchandise, LED sign must be in original
condition, and must contain all original packaging material.
3. Enclose a written note explaining the reason for return. Don't forget to
include your name, address and telephone number.
4. Package the merchandise securely for shipment.

5. Ship the merchandise (prepaid) to our warehouse. C.O.D. Shipments
will not be accepted .
6. Upon verification of your return, your account will be credited
( less shipping, handling charges and restocking fee) or replacement merchandise will be sent to you.


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Tel: 1-604-5838787
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